Send us your details
Share a few details and our team will get back to you quickly.
Contact information
Prefer to talk? Reach us directly using the details below.
Phone
+65 8016 9554
ansonkoh88@gmail.com
Office Hours
Mon - Sun: 9:00 AM - 6:00 PM
General FAQs
How can I contact your loan support team?
You can reach us via our online form, by email, or by calling our direct line. We are dedicated to providing support whenever you need financial guidance.
How quickly will someone get back to me?
Our priority is speed. Most loan enquiries are reviewed within a few business hours, and you can expect a detailed response within one business day.
What documents do I need for a loan enquiry?
For an initial enquiry, we only need your basic contact details. If we move forward with an application, we will guide you on providing ID and income proof.
Is the information I share safe and confidential?
Absolutely. We use bank-level security protocols and encryption to ensure that every piece of information you share with us is kept strictly confidential.
Do I need to pay a fee to discuss my loan options?
Enquiries and initial consultations at Imperial Cash are completely free. We want you to feel comfortable exploring your options without any pressure.
Can I talk to someone about my existing account?
Yes, our customer service team is available directly by phone to help with any questions regarding your active loan or repayment schedule.